Department: PhD in Computer Science
Module Description: The aim of this module is to teach the principles and technologies of knowledge management in the context of IT organisations. A case study approach, as and where appropriate, will be adopted in introducing the course contents. The module covers the fundamental concepts in the study of knowledge and its creation, representation, dissemination, use and re-use, and management. The focus is on methods, techniques, and tools for computer support of knowledge management, knowledge acquisition and knowledge sharing in organisations.
Awad, E.M. & Ghaziri, H.M. (2010). Knowledge management. 2nd edn. New Jersey: Pearson Prentice Hall.
Becerra-Fernandez, I., Gonzalez, A. & Sabherwal, R. (2015). Knowledge management: systems and processes. 2nd edn. New Jersey: Pearson Prentice Hall. Purchase eBook
Debowski, S. (2006). Knowledge management. Australia: John Wiley & Sons.
Rao, M. (ed.). (2005). Knowledge management tools and techniques: practitioners and experts evaluate KM solutions. Amsterdam: Elsevier Butterworth-Heinemann. Purchase eBook
Watson, I. (2003). Applying knowledge management: techniques for building corporate memories. Amsterdam: Morgan Kaufmann Publishers. Purchase eBook
Bresnen, M., Edelman, L. Newell, S., Scarbrough, H. & Swan, J. (2003). Social practices and the management of knowledge in project environments, International Journal of Project Management, vol. 21 (3), pp. 157-166. Request item
Easterby-Smith, M., Crossan, M. & Nicolini, D. (2000). Organizational learning: debates past, present and future. Journal of Management Studies, vol. 37 (6), pp. 783-796. Request item
Liebowitz, J. & Megbolugbe, I. (2003). A set of frameworks to aid the project manager in conceptualizing and implementing knowledge management initiatives. International Journal of Project Management, vol. 21 (3), pp. 189-198. Request item
Williams, T. (2004). Identifying the hard lessons from projects – easily. International Journal of Project Management, vol. 22 (4), pp. 273-279. Request item
Argyris, C. (1999). On organizational learning. 2nd edn. Malden, MA: Blackwell Publishing.
Van Wijk, R., Jansen, J.J.P. & Lyles, M.A. (2008). Inter- and intra-organisational knowledge transfer: a meta-analytic review and assessment of its antecedents and consequences. Journal of Management Studies, vol. 45, pp. 830-853. Request item